The Round Rock ISD Transfinder application allows parents to view route information, pick-up time, and drop-off time for their students. This information is updated throughout the year, so parents are encouraged to regularly check their student’s route information during the start of school and if their child does not ride the bus for an extended period of time.
Frequently Asked Questions
The Round Rock ISD Transportation Department has developed a Frequently Asked Question section of its web site for parents to utilize. Please visit that page by clicking below.
Code of Conduct
Rules for student conduct on school buses are available in all student handbooks. The following list is posted in all buses:
- Observe same conduct as in the classroom
- Be courteous. Use no profane language
- Do not eat or drink on the bus
- Keep the bus clean
- Cooperate with the driver
- Do not use tobacco
- Do not be destructive
- Stay in your seat
- Keep head, hands, and feet inside bus
- Bus driver is authorized to assign seats
Students failing to obey the posted bus conduct rules will be subject to progressive discipline by the driver and school. The driver will remind the student of the infraction and ask for the student to obey the rules. If the student refuses to obey the rules the driver will either move the student to another seat in the bus and/or write the student a referral. Student discipline generated by a referral is handled by school administration.
Arrive at Pick-Up 5 Minutes Early
Transportation services are provided to students who live outside the NET Zone.* A net zone is the area less than two miles from their campus, per school board policy.
*Net Zone = Not Eligible for Transportation. This means that there will be no bus service provided due to the proximity of your home to the school.
Transportation Service Parameters
Bus Route Criteria
Bus routes are created to enhance student safety while maximizing vehicle efficiency. Stops are created that allow students to wait off the main roadway for the bus if at all possible. Stops are also created to minimize students walking in highly traveled roadways for long distances without sidewalks. Stops are not placed in dead end streets whenever possible to minimize bus accidents while backing (Backing is a very dangerous maneuver for a school bus). Stops are spread as far apart as criteria will allow in order to decrease the number of stops each bus will make on its route thus minimizing riding time for the students.
Elementary students may be required to walk up to 1/4 of a mile to a bus stop. Secondary students may be required to walk up to 1/2 of a mile. Bus routes are designed limit student ride time to no more than 45 minutes one-way if at all possible, however, most students ride under 30 minutes one-way.
The above design criteria is for regular students only. Students in special programs are subject to different design criteria. Contact the Transportation Department for additional information.
Regular Service Parameters
Regular Service Parameters
Transportation is available for children who live two miles or more from their assigned school. The distance a student lives from their assigned school is determined by measuring from the curb at the front of the school to the curb in front of their home using the closest paved street. Students residing within two miles of their assigned school may have transportation available if their neighborhood qualifies as hazardous under the district’s hazardous transportation rating system.
Some students who attend more than one school to participate in vocational programs or classes not offered at their school are transported between schools during school hours. Special education students are eligible for transportation if need is established through the Admission, Review, and Dismissal process.
Pick Up Time Criteria
Regular transportation attempts to arrive at every bus stop on time. Due to the variances between individual clocks, students are asked to arrive at the bus stop 5 minutes prior to the scheduled arrival time. Buses will load students and depart the stop. Regular buses do not wait for late students under most circumstances. Special needs transportation follows much the same criteria but will wait up to 3 minutes at the stop for the student to load. All buses will wait 7 minutes at the school in the afternoon for students to board. Students are expected to proceed immediately to the buses. Bus drivers are instructed not to stop or open the door for late students due to safety concerns having students too close to moving bus wheels.
Daily Service Criteria
Regular transportation is scheduled to provide service to student riders. Bus stops that do not have riders for 3 days may be suspended temporarily for lack of ridership to conserve district resources. Infrequent riders should contact the Transportation Department stating their wish to ride when service is needed if their bus stop has historically low ridership to verify stop time and location.
Bus Ridership Capacities
Regular Service Parameters
Student safety is the primary concern of the Transportation Department. Statistics show that the most dangerous time for students is before and/or after they are on the bus. The Transportation Department considers the environment and age of the students when placing bus stops. We attempt to place every bus stop at a location with reasonable safety assurances for students. Parents must assume the responsibility for their students traveling back and forth from home to the stop.
Bus Stop Location
Round Rock ISD creates bus stops using the following criteria:
- Eliminate students crossing busy streets at elementary levels and reduce the number of students crossing at secondary levels
- Provide students with the ability to stand off the roadway while waiting for the bus
- Locate the stops to maximize visibility for both students and traffic (100′ minimum visibility)
- Avoid locations that expose students to traffic hazards and reduce the number of hazards for students crossing the street
- Place the stops in locations way from non-traffic hazards such as railroad tracks, commercial areas, or areas with bad dogs
- Place the stops at least 100 feet away from corners if possible to better control traffic in the area immediately around the bus
- Avoid stops in cul-de-sacs to minimize accident risks caused by buses backing up to turn around
- Place stops on streets with as little traffic as possible
- Create a buffer zone between students and the bus both in the neighborhoods and at school to keep students from being struck by the bus
School Bus Danger Zones
The most dangerous time for a student riding the school bus is the loading and unloading process. It is critical that students are visible to the driver and out of the bus danger zones when the bus is in motion. This rule applies to loading and unloading both in the neighborhoods and at schools. If students are crossing the street, they should move immediately out of the danger zone and proceed at least 15 feet in front of the bus before crossing the street.
Special Needs Service Parameters
We are pleased to provide quality educational services for your children. Our mission in Special Needs Transportation is to ensure your child arrives at school and returns home safely with care and thought given to his/her individual needs. Our success is a result of our commitment, skill, knowledge, understanding, and ability to communicate. All drivers and assistants participate in frequent in-service training to expand and improve their driving skills and upgrade their knowledge of helping children with special needs.
In our system, everyone works hard to communicate needs and changes. When changes occur, routes must be revised and time changes communicated to all parents. Please plan to transport your child to and from school the first three (3) days if the Admissions, Review, and Dismissal Committee (ARD) and/or placement changes occur after school begins in August. After the ARD, the driver will call you within three (3) days to:
- Introduce him/herself and the assistant;
- Tell you how and when you can reach them; and
- Establish times and location for your child’s pick-up and drop-off.
As a parent, you can help support our mission by:
- Attending your child’s ARD committee meetings and Annual Reviews.
- Completing the Special Needs Transportation Information Sheet.
- Ensuring a responsible person is home when your child is picked up in the morning and brought home in the afternoon. (Drivers assume responsibility at the door of the bus in the morning and will not release the child until they see the responsible person after school.)
- Having your child ready to board the bus within three (3) minutes of scheduled time each morning.
- Calling 512-428-2450 (eastside) or 512-428-2480 (westside) and making an appointment to speak with the driver rather than delay them in route to transport other students.
- Teaching your child to follow the bus rules. (A copy will be provided to you.)
- Notifying the Transportation Office (512-428-2450 or 512-428-2480) as early as possible when your child will not be attending school. An answering machine is provided so that you may leave messages after hours if necessary. Failure to ride 3 consecutive days will result in termination of service until the parent/guardian calls the Transportation Office and reinstates the service.
- Sharing information with the driver and/or assistant regarding changes in schedule, medical status or major personal disruptions that would seriously affect your child’s behavior.
- Communicating in writing any medical information, medication or student health status changes which would affect your child’s transportation.
- Being open to information form the driver or assistant regarding their observations and concerns.
- Making sure your child goes to the restroom before boarding the bus.
- Maintaining consistent day care. (Frequent changes adversely affect bus schedules for all students assigned to the bus.)
- Remembering that students in wheelchairs must have properly operating lock brakes, foot rests, arm rests, and a safety belt.
Service for Childcare Facilities
An approved pick-up or drop-off location is:
- The child’s place of residence
- The residence of a Grandparent*
- A Childcare Facility that is licensed, registered or certified by The Texas Department of Family and Protective Services*
*In order for the Grandparent or Childcare Facility to qualify as an approved stop, it must be within the attendance area of the Student’s Home Campus &/or the Campus of attendance.
To find out in what attendance zone a stop is located, you can enter the address into the School and Bus Route Locator and you will get a list of which campus boundaries encompass that address.
To find out if your chosen daycare is licensed, registered or certified you can visit the Texas Department of Family and Protective Services website. Search for Child-Care Operation
- What happens if I’m not home to receive my child after school?
If no one is home to receive your child when the driver arrives, the driver will continue with the route, keeping your child on the bus until the other children have been transported. Then the driver will make an attempt to leave your child at your home one more time. If no one is home after the second attempt, the driver will return the child to his/her campus.
- Why does it take up to three days to begin transportation services for my child?
When a new student is added to or dropped from a driver’s list, the time of pick-up and drop-off changes for all students. Parents need information as quickly as possible to adjust to changing pick-up and drop-off times. The driver also needs information about their children before transporting them. The three day lead between notice and start of transport allows for necessary information processing.
- Why must my child be on the bus so long?
Door-to-door service requires the drivers to go to multiple locations (as many as 10 – 15) spread out over a large geographic area, and transport students to locations that are often far away from the child’s home attendance school. Our goal is for no student to be on the bus for more than one hour each way.
- Whom do I call when I have questions or concerns?
If you have questions or concerns about transportation services for your child, please call the Transportation Department at 512-428-2450 (eastside) or 512-428-2480 (westside).
Transportation East Facility
921 Luther Peterson Place
Round Rock, Texas 78665
Office Main: (512) 428-2450
Fax: (512) 428-2491
Transportation West Facility
7900 Pearson Ranch Rd.
Austin, TX 78717
Office Main: (512) 428-2450
Fax: (512) 428-2465